RECENT INSIGHTS
Does healthcare marketing still have a pulse? The rate of scientific and technological advancement in healthcare is dizzying. Gene therapy and “precision medicine.” Artificial intelligence. Immunotherapy. Stem cell advancements. Big data. Virtual reality. You can see the technology tsunami reflected in healthcare marketing . Gone are messages about compassionate practitioners. Front and center is technical […]
Who’s there? Someone entering your website. Someone entering my website who? Someone entering your website doesn’t use the home page. It’s no joke. While many marketers still think of their home page as the front door to their site (and, perhaps, the foyer), in reality visitors are getting more and more accustomed to entering sites […]
In the past, Connecticut needed therapy. Somewhere along the way, flanked by 2 world class cities, CT became a 2nd class state. The Atlantic did a nice job explaining why. So let’s face the music. Connecticut has been the smart, attractive one (Yale, an educated workforce, bioscience, household income) who has some really troubling personal […]
Marketers often sit atop a mountain of content. Some of it is very valuable, some not so much. Which is why it’s a good idea to delineate categories as you develop content marketing to fulfill inbound interest. Plus, going forward, having a clear idea of the value of different types of content will keep you […]
In a recent meeting with a client who’s spent 30 years as a consultant to large education publishers as well as private colleges and universities, we started talking about the 800-lb question: How can the people responsible for marketing private colleges re-stage what the experience is about? Private college is expensive. Get past it. Any […]
It takes 1/5 of a second for someone to form an impression of your site. In another 2.6 seconds, they will have located the content that interests them. In that time span of 2.8 seconds the user has scanned the page, made some judgments, and is ready to move deeper into your site. Or move […]
Few professionals are more reluctant to market to their peers than healthcare providers. [Although lawyers, for the record, are a close 2nd.] It’s not that healthcare providers don’t see the value of marketing to other providers to develop their brand and build their patient base. It’s just that marketing isn’t in their DNA. It sometimes […]
Nonsense, poopypants. True, in the earlier days of the web, when it came to big-ticket retail purchases online, a brand’s site could move the target deeper into the sales cycle, but closing the deal was out of the question. Items like luxury watches, premium appliances, and other high-end merchandise needed to be sold in person, […]
Of the 3 main ways to purchase a product or service – through a retailer (think of an REI store), an online-only marketplace (such as amazon), or directly from a brand (such as adidas) – which would you choose, assuming the price was the same in each channel? That’s one of the questions asked in […]
Viewbooks are demanding, resource-draining, black holes from which neither light nor budgets can escape. They’ve been around in various forms since the 1860s, and yes, someone actually composed a history of viewbooks if you’re in an odd mood. Today it’s still an article of faith among many that having a sharp, hi-quality viewbook is a […]