Thinking

RECENT INSIGHTS

The pandemic is creating new opportunities for mental and behavioral health blog image

The pandemic is creating new opportunities for mental and behavioral health

Posted on

Approximate reading time: 3 minutes Before the pandemic, mental and behavioral health was suffering from some all-too-familiar symptoms: misunderstood, marginalized, and stigmatized. A 2019 quantitative mental health perception study had this rather eyebrow-raising McNugget: “one in four U.S. adults did not believe depression, anxiety, substance use, eating disorders, or autism were a form of mental […]

Read the full article 

How CHCs can shift quality perceptions and compete for patients blog image

How CHCs can shift quality perceptions and compete for patients

Posted on

Approximate reading time: 2.5 minutes It’s been quite a ride for the Community Health Center. Since funding increased under the ACA, there’s evidence that the nation’s 1400 community health centers have upped their game. More are offering same-day appointments. There’s more off-hours medical consulting, more bilingual staff, and greater use of electronic health records to […]

Read the full article 

Focus groups face their fate. Zoom takes off. blog image

Focus groups face their fate. Zoom takes off.

Posted on

Approximate reading time: 2.5 minutes Michael Vigeant is the CEO of Great Blue research. He’s a 25-year veteran of consumer and B2B research and a longtime ally of drinkcaffeine. He knows things. That’s why we interviewed him. DC: What should brands know about research right now? A: Research is not an external function or luxury. […]

Read the full article 

Humanity & Healthcare Marketing 2020 blog image

Humanity & Healthcare Marketing 2020

Posted on

Does healthcare marketing still have a pulse? The rate of scientific and technological advancement in healthcare is dizzying. Gene therapy and “precision medicine.” Artificial intelligence. Immunotherapy. Stem cell advancements. Big data. Virtual reality. You can see the technology tsunami reflected in healthcare marketing . Gone are messages about compassionate practitioners. Front and center is technical […]

Read the full article 

Moving toward a Healthcare Mecca blog image

Moving toward a Healthcare Mecca

Posted on

The Destination Medical Center: Is this where healthcare is heading? There’s a relatively new term being used among specialty hospitals and large health systems: Destination Medical Center. It’s a fairly self-explanatory term. But we think it points to the larger issue of the rising tide of consumerism in health care, and healthcare marketers’ efforts to […]

Read the full article 

The Small Batch Hospital: A Marketing Perspective blog image

The Small Batch Hospital: A Marketing Perspective

Posted on

As health systems expand, opportunities emerge for smaller hospitals. Here at our scenic CT shoreline headquarters, we are surrounded by monster health brands. Yale New Haven Health, the dominant regional Academic Medical Center, is right next door. UCONN and Hartford Healthcare are slugging it out in the center of the state. Humana is a longstanding […]

Read the full article 

Healthcare Marketing Ethics: A Checkup blog image

Healthcare Marketing Ethics: A Checkup

Posted on

Ethical healthcare marketing has to answer tough questions When does targeting become an invasion of privacy? When does doctor advertising become doctor advocacy? When does information sharing become marketing? As consumerism presses deeper into healthcare, competition is increasing – and marketers will naturally want to create content that’s more aggressive. Here are a few reminders […]

Read the full article