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RECENT INSIGHTS

How to sell really expensive things on a website blog image

How to sell really expensive things on a website

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Nonsense, poopypants. True, in the earlier days of the web, when it came to big-ticket retail purchases online, a brand’s site could move the target deeper into the sales cycle, but closing the deal was out of the question. Items like luxury watches, premium appliances, and other high-end merchandise needed to be sold in person, […]

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Grooming the ecommerce experience blog image

Grooming the ecommerce experience

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Of the 3 main ways to purchase a product or service – through a retailer (think of an REI store), an online-only marketplace (such as amazon), or directly from a brand (such as adidas) – which would you choose, assuming the price was the same in each channel? That’s one of the questions asked in […]

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Revisiting the role of audio in branding blog image

Revisiting the role of audio in branding

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Did you hear about the Zoe Kravitz Super Bowl ad for Michelob Ultra? The spot uses the sounds of near-silence – whispers, tapping finger nails, carbonated fizzing – to draw viewers into the ad by their ears as much as their eyes. The auditory phenomenon Michelob was leveraging is called ASRM, or Autonomous Sensory Meridian […]

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How Ski Resorts Can Carve Up The Millennial Market blog image

How Ski Resorts Can Carve Up The Millennial Market

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Keep calm and market on. We all know Millennials relate emotionally to technology, embrace social media, deplore debt, value principles, and desire experiences over material possessions. But it’s time to go deeper – especially if you’re in an industry that’s struggling with the handoff of a generational baton. Like ski resorts. There’s been widespread concern […]

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Millennials and Sustainability: Handle with care. blog image

Millennials and Sustainability: Handle with care.

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Be careful when serving up sustainability as marketing content Millennials like causes and communities. They’re environmentally sensitive. And they value meaningful experiences over material possessions. All of which indicates that destination brands seeking to grow a base of millennial consumers should position environmental values front and center, right? Not so fast. First, millennials are savvy […]

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Ski Resorts' Key To Millennials: Micromarketing blog image

Ski Resorts’ Key To Millennials: Micromarketing

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Ski Resorts’ Key To Millennials: Micromarketing Micromarketing used to mean tightly defined geographic targeting at the zip-code level. But we’re changing that definition as of this blog. Micromarketing in our view is also small-batch marketing, qualitative in focus, still tightly targeted but focused on small experiences – and it’s a great way for ski resorts […]

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7 Mobile musts for traveler marketers. blog image

7 Mobile musts for traveler marketers.

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Think small picture: The migration to mobile Even though desktop and laptop sessions still account for the majority of actual travel bookings, mobile bookings are constantly on the rise. So yes, of course, mobile access to brand content should still be front and center in any destination marketing brand discussion of next year’s budget. Here […]

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Some marketing advice on TripAdvisor blog image

Some marketing advice on TripAdvisor

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Say hello to the 800 lb primate Leaders at DMOs have a TripAdvisor problem. Namely, What To Do About TripAdvisor. Strong annual growth and $1.25+ billion in revenue commands our attention, as does TripAdvisor’s 455 million average monthly unique visitors and its $620+ million annual ad spend. But perhaps the most telling stat about the […]

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