RECENT INSIGHTS
AI erodes confidence in text and images We all know that artificial intelligence can draft copy and iterate images at an alarmingly fast rate. Raise your hand if you haven’t checked out ChatGPT. But AI’s ability to fabricate copy is making a growing number of consumers ask questions such as: “Is this authentic?” “Can I […]
5 Ways to Upgrade Your Healthcare Images Marketers are often stuck with a healthcare photography library dominated by drab exam-rooms, painfully cheesy staff photos, and stock images with all the visual stopping power of shirt cardboard. Here are 5 quick ways out of the putty-colored forest of healthcare photography. 1. Know the HIPAA restrictions. Of […]
A recent pro bono engagement with Mount Snow’s adaptive ski program reminded us of a few central (but not always visible) truths regarding the ski resort industry. And life in general. If ever there was an industry that needed to adapt to change, it’s the ski resort industry Climate change. The slow eclipse of Baby […]
Boating in transition: A Progressive point of view As Progressive Insurance leans into its 2nd five-year stint as lead sponsor of NMMA’s 18-event boat show circuit, it’s worth asking the question: What does Progressive – a bellwether consumer brand – see in its crystal ball? Consider the following: Progressive is one of the […]
Greetings, ski resort marketers. It’s midseason. We hope you’re getting steady snow and that your most serious resort problems are related to lift-ticket lines, maxed out lodging, and instructors tired from teaching the a parade of new skiers to your slopes. But our advice at this time is: Avoid falling into a recumbent marketing state […]
Boat and equipment OEMs are missing a content marketing opportunity In our collective experience with major brands in the boating industry (Hinckley, Lewmar, Raymarine, Sabre, and Ritchie Navigation to drop a few names), we learned this: Emphasizing control tends to be good for sales and good for the brand. That’s why we scratch our heads […]
The Destination Medical Center: Is this where healthcare is heading? There’s a relatively new term being used among specialty hospitals and large health systems: Destination Medical Center. It’s a fairly self-explanatory term. But we think it points to the larger issue of the rising tide of consumerism in health care, and healthcare marketers’ efforts to […]
Your students are your most powerful spokespersons For all the money and time spent on vanilla view books, tortured mission statements, and team logos, independent schools’ students remain their most meaningful ambassadors and opinion-shapers. They carry the message. They bear the standards. They are the brand. And when they graduate, they continue to represent you […]
Consider this finding from a recent study: Only 14% of rate payers view their utility as a “trusted energy adviser.” It seems that despite decades of deregulation in markets across the country, consumers aren’t ready to sing kumbaya with their power company. All those statement stuffers encouraging people to get to know their utility apparently […]
Be careful when serving up sustainability as marketing content Millennials like causes and communities. They’re environmentally sensitive. And they value meaningful experiences over material possessions. All of which indicates that destination brands seeking to grow a base of millennial consumers should position environmental values front and center, right? Not so fast. First, millennials are savvy […]