Nonsense, poopypants. True, in the earlier days of the web, when it came to big-ticket retail purchases online, a brand’s site could move the target deeper into the sales cycle, but closing the deal was out of the question. Items like luxury watches, premium appliances, and other high-end merchandise needed to be sold in person, […]
Of the 3 main ways to purchase a product or service – through a retailer (think of an REI store), an online-only marketplace (such as amazon), or directly from a brand (such as adidas) – which would you choose, assuming the price was the same in each channel? That’s one of the questions asked in […]
Viewbooks are demanding, resource-draining, black holes from which neither light nor budgets can escape. They’ve been around in various forms since the 1860s, and yes, someone actually composed a history of viewbooks if you’re in an odd mood. Today it’s still an article of faith among many that having a sharp, hi-quality viewbook is a […]